How It Works
Four simple steps to the perfect silent disco experience
Choose Your Package & Pay
Select the package size that fits your event and add optional extras during the booking process to make it even more special. Not sure? Use our quote calculator or contact us for advice.
- • Choose pay in full or just a 50% deposit at checkout — your call.
- • If you pick the deposit, the remaining balance is due 3 weeks before your event — payable in one go or as many smaller instalments as you like via a secure Stripe link.
- • No security deposit is required. Your card is securely saved by Stripe and only used for damage or loss charges — always itemised with 48-hour email notice.
- • All prices include VAT and free UK delivery — no hidden fees, no surprises.
We Ship Everything
Your equipment arrives 1-2 days before your event. All charged, tested, and ready to go with clear instructions.
- • DPD delivers between 7am and 7pm, Monday to Friday.
- • On the morning of delivery you'll receive a 1-hour delivery slot by text and email so you know exactly when to expect us.
- • Someone aged 18+ must be present to sign for the equipment — we don't leave it unattended, with neighbours, or in safe places.
- • Delivering to a venue? No problem — just make sure their events team is expecting us.
You Party in Silence
Connect your music, distribute headphones, and let your guests tune in. No noise complaints. Pure vibes.
- • Straighten the aerial on each transmitter, plug in the power cable, and press the power button — the channel indicator lights up when it's broadcasting.
- • Use the supplied 3.5mm aux cable and audio adaptors to connect your phone, laptop or tablet — each transmitter needs its own music device for multi-channel playback.
- • Power on the headphones, select a channel to match the transmitter's colour (1, 2 or 3), and you're live — battery lasts up to 10 hours.
- • Each crate includes a printed setup poster and QR code linking to our 2-minute video guide. Stuck? We answer the phone 24/7 on event days — 01908 272840.
We Collect It
Return all the equipment to the crate, seal it with the two security tags provided and attach the return label. We'll arrange collection the working day after your event.
- • DPD collects between 7am and 7pm, Monday to Friday (working day after your event).
- • On the morning of collection you'll receive a 1-hour collection slot by text and email so you know exactly when we're coming.
- • Someone aged 18+ must be present to hand the sealed crate over — we don't collect equipment left unattended, outside properties, or with neighbours.
- • You remain responsible for the equipment until it has been physically collected and scanned by our courier.
A 60-second planning checklist
Have these six things in mind before you reach the booking flow — it's the difference between a smooth booking and a last-minute phone call.
Guest count
One headphone per person who'll dance. Not sure? Try the headphone calculator — it'll pick the right package or per-unit count in 10 seconds.
Venue power
Each transmitter plugs into a standard 13A UK socket — you need one per transmitter, ideally near where your music source will sit. No special power required.
Music sources
One audio device per channel. Options: phone or laptop with Spotify/Apple Music, DJ decks, or our pre-loaded music tablets (bundled in Party / Corporate / Premium Plus).
Channel plan
Up to 3 channels running simultaneously. Typical: one for the DJ / band, one for a pre-made throwback playlist, one for "crowd favourites". Guests flip between them on the headset.
Timing & curfew
If your venue has a PA curfew (most do — commonly 10pm–midnight), silent disco runs through it. Plan a clean "PA off, headphones on" handover moment. See our venue curfew guide for 25 named UK venues.
Delivery address
Equipment arrives the working day before your event via tracked courier. Need a name + number for the person who'll sign for the crates (venue ops, event lead, etc.).
What's Included in Every Package
The kit, in detail
Exactly what you're getting. Real specs, no marketing fluff.
Premium LED Headsets
- Battery lifeUp to 10 hours
- Wireless rangeUp to 500m
- Channels3 (switchable on ear-cup)
- LED indicatorColour-coded per channel
- VolumePer-user dial
- ArrivesFully charged & sanitised
3-Channel Plug-in Units
- Included3 per booking
- PowerStandard 13A UK socket
- Audio input3.5mm jack
- Setup time~5 minutes
- Mobile optionWireless Transmitters
- Max channels3 simultaneous
Plug Anything In
- AdaptorsLightning, USB-C, 3.5mm
- PhoneiPhone / Android
- LaptopMac / PC
- DJ decksPioneer / Denon / Rane
- StreamingSpotify / Apple Music
- Pre-loadedMusic tablets on select packs
All equipment PAT-tested annually. £5m public liability insurance. Spare headsets included in every delivery crate in case of last-minute additions or dead batteries.
What the day actually looks like
Most of our bookings run something like this. Yours may differ — but it's a useful baseline to share with your venue team.
Equipment arrives
Tracked courier delivers one or two lockable crates to the address you nominated. Everything inside is fully charged, sanitised, and packed with a printed setup sheet.
Unbox & channel check
Someone from your team unboxes the crate. Plug one transmitter in, grab a headset, cycle through the three channels to confirm they're live. Takes 3 minutes.
Go-live setup
Transmitters positioned within reach of music sources. Phones / laptops / DJ decks plugged in. First playlist queued on each channel. Headsets laid out on a pickup table near the entrance.
Guests collect headsets
Staff or a volunteer hands out headsets as guests arrive. Power button on, volume dial, channel select — guests work it out in under 10 seconds. Nobody needs a briefing.
Three channels, one dance floor
Guests flip channels freely. The room stays at conversation-level volume the whole time, which means older relatives stay chatty, kids stay calm, and there's no voice-strain shouting. The colour-coded LEDs make it look like a silent rave even when it's a family wedding.
Band / DJ off, silent on
Venue PA stops on time. Your live act announces the switch. Guests who weren't already on headsets grab them. Dance floor continues — often to 2am, occasionally longer, with zero noise leaving the venue.
Collect, count, close crate
Headsets go back into the numbered crate foam. Transmitters unplug. Crate closes and seals. The printed packing sheet inside walks you through it in 3 minutes.
Courier collects
DPD arrives to collect the sealed crate from the same address. That's it — your involvement ends here.
See It Set Up In Under 2 Minutes
No manuals, no faff. Our step-by-step video walks you through everything from unpacking the crate to powering up the dance floor.
Want a deeper dive? Browse our FAQ or get in touch — we're here to help.
Setup & Packing Guides
A paper copy comes inside every delivery crate. You can also preview them here or download the PDF.
Setup & Troubleshooting FAQ
The most common questions — answered in seconds.
Check that the LED colour on the headphone matches the transmitter channel and that the aux cable is fully pushed in. Make sure the volume is turned up on both your music device and the headphones, and that each transmitter is set to a separate channel (1, 2 or 3). Still stuck? We answer the phone 24/7 during events — just give us a call on 01908 272840.
You might be out of range (max around 500m line-of-sight). Move the transmitter higher up or nearer the middle of the dance floor. If you're running multiple transmitters, space them a few metres apart and double-check each one is on its own channel — sharing a channel causes interference.
Pack all the equipment and instruction manuals back into the crate exactly as you received it. Attach the return label to the lid and secure the crate with the two security tags provided. Sealing the crate and attaching the return label is really important — DPD will collect the day after your event. See the Packing Away poster above for a visual guide.